Diva: Have you read any good books lately? generic lumigan And Joanne is better at this than I am. A restaurant we’re investors in got a bad review and she called up the operator of the restaurant and said, ‘I just want you to know I agree with the review. I know you get defensive about these things sometimes you’re so protective of your team and your restaurant. I just want you to know this review is actually accurate and you would be well served to pay attention to this negative review.’ Joanne’s very good at that.