Tyrell: I'm sorry, she's online prostate rx Su Cacioppo, legal and personnel director at the chain, said the contracts could not be described as zero-hours, but admitted staff were not guaranteed work from week to week. She said: "We want to be a good employer and not every employee wants fixed hours, so it can be incredibly advantageous for them and for us. We would be willing to listen to any employee who wanted to go on to a fixed-hour contract, but the majority we speak to say they are happy with the way things are."