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Walker: What are the hours of work? http://terrymcdonagh.com/blog/ buy stromectol online These situations, in the moment, can be annoying and downright hurtful. But the fact that they happen often can't be too surprising. "There's a misconception that when we hear, we listen," says Pamela Cooper, vice president of the International Listening Association, "but listening is really hard work, and it takes a great deal of concentration." No wonder our friends and family and co-workers can be lousy at it. But what about you – are you a good listener?